Frequently Asked Questions
What cleaning services do you offer?
The cleaning services we offer include residential cleaning, commercial cleaning, deep cleaning, and move-in/move-out cleaning, all tailored to meet the specific needs of our clients in Edmonton and surrounding areas.
How can I book a cleaning appointment?
Booking a cleaning appointment with 695-Tidy is easy. You can schedule your service by calling us directly or sending an email to our team, and we'll assist you in finding a convenient time for your cleaning needs.
What areas do you serve in Edmonton?
695-Tidy serves various areas in Edmonton, including downtown, West Edmonton, South Edmonton, and surrounding neighborhoods, ensuring comprehensive cleaning solutions for both homes and offices throughout the region.
What are your operational hours for cleaning?
The operational hours for cleaning services at 695-Tidy are Monday to Friday from 8 AM to 6 PM, and Saturday from 9 AM to 4 PM. We are closed on Sundays.
Do you provide eco-friendly cleaning options?
695-Tidy offers eco-friendly cleaning options to ensure a safe and healthy environment for our clients. Our green cleaning products are effective and environmentally responsible, allowing you to enjoy a clean space without compromising on sustainability.
How do you ensure customer satisfaction?
Ensuring customer satisfaction is a top priority for us at 695-Tidy. We achieve this through our professional team, high-quality cleaning standards, and a commitment to addressing customer feedback promptly.
What is the pricing for your services?
The pricing for our services varies based on the type of cleaning and the size of the space. For detailed pricing information, please contact us directly, and we’ll provide a tailored quote to meet your needs.
Are your cleaners professionally trained?
The cleaners at 695-Tidy are professionally trained, ensuring they deliver high-quality cleaning services with attention to detail and adherence to best practices. Our team is committed to providing reliable and efficient cleaning solutions for your home or office.
What types of properties do you clean?
695-Tidy cleans a variety of properties, including residential homes, apartments, and commercial offices, ensuring each space receives the professional care it deserves.
Can I schedule a one-time cleaning service?
You can schedule a one-time cleaning service with 695-Tidy. We offer flexible options to accommodate your needs, ensuring a thorough and professional clean for your home or office whenever you require it.
Do you offer recurring cleaning services?
695-Tidy offers recurring cleaning services to meet your ongoing cleaning needs. You can choose from weekly, bi-weekly, or monthly options, ensuring your home or office remains consistently clean and well-maintained.
What should I do before a cleaning?
Before a cleaning, you should clear any personal items, toys, or valuables from surfaces and floors to ensure our team can clean efficiently. Additionally, securing pets in a separate area can help create a safe environment for both your pets and our cleaners.
How do you handle special cleaning requests?
We handle special cleaning requests by working closely with our clients to understand their specific needs and preferences. Our professional team is flexible and ready to accommodate unique requirements to ensure complete satisfaction.
What cleaning products do you use?
The cleaning products we use are eco-friendly and safe for both your family and pets. Our professional team selects high-quality, effective solutions to ensure a thorough clean while minimizing environmental impact.
Is there a cancellation policy for bookings?
The cancellation policy for bookings is as follows: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.
How can I contact you for inquiries?
You can contact us for inquiries by calling us at our phone number or sending an email to our customer service address. We’re here to assist you with any questions you may have!
Do you have customer testimonials available?
Customer testimonials are available and can be found on our website. They showcase the positive experiences of our clients, highlighting our commitment to quality cleaning services.
What makes your service stand out?
What makes our service stand out is our commitment to exceptional quality, a professional and trustworthy team, and our focus on customer satisfaction, ensuring that every cleaning is tailored to meet the unique needs of our clients.
