FAQs

What areas does 695-Tidy serve?

695-Tidy provides residential and commercial cleaning services throughout Edmonton and surrounding communities, including Leduc, Beaumont, Sherwood Park, St. Albert, Fort Saskatchewan, Devon, and nearby areas. We operate as a service-area business and travel directly to our clients’ homes and workplaces.

Are you bonded and insured?

Yes. Our cleaning team is fully bonded and insured, giving you peace of mind that your home or business is cared for professionally and responsibly.

Do you bring your own cleaning supplies and equipment?

Yes. We arrive with our own professional cleaning supplies and equipment. If you have specific product preferences or require eco-friendly or low-chemical options, we’re happy to accommodate.

How do I book a cleaning service with 695-Tidy?

Booking is simple. You can call or text 780-695-TIDY to discuss your needs, request a quote, or schedule your cleaning. Our team will help you choose the right services and schedule for your space.

What residential and commercial cleaning services does 695-Tidy offer?

We offer a full range of cleaning services, including home cleaning, deep cleaning, move-in and move-out cleaning, office and commercial cleaning, Airbnb and short-term rental cleaning, and ongoing maintenance services. All cleaning plans are tailored to each client’s needs.

Do you offer one-time and recurring cleaning services?

Yes. We provide both one-time cleanings, such as deep cleans or pre-guest cleanings, as well as recurring services for weekly, bi-weekly, or monthly maintenance. Recurring cleaning is often the most effective way to maintain a consistently clean space.

How often should professional cleaning be scheduled?

Cleaning frequency depends on factors such as the size of the space, number of occupants, and daily use. Many homes and offices benefit from weekly or bi-weekly service, while others prefer monthly or occasional deep cleaning. We help you choose a schedule that fits your lifestyle or business needs.

How long does a cleaning session typically take?

The length of a cleaning visit varies based on the size of the space and the level of service requested. We’ll provide an estimate when booking so you know what to expect.

Do I need to be home during the cleaning?

No. Many of our clients are not home during their scheduled cleanings. As long as we have access to the space, our team can complete the cleaning while you’re away.

Can I customize my cleaning service?

Absolutely. We tailor each cleaning plan based on your priorities, whether that means focusing on specific rooms, high-traffic areas, or particular tasks. Customization helps ensure the service fits your needs.

What payment methods do you accept?

We accept common payment methods for your convenience. Payment details and timing will be confirmed at the time of booking.

What is your cancellation or rescheduling policy?

We understand schedules can change. Our cancellation and rescheduling policy will be explained when you book, and we ask for reasonable notice whenever possible.

Do you offer eco-friendly or low-chemical cleaning options?

Yes. We offer eco-friendly and low-chemical cleaning options upon request, which are popular with households that have children, pets, allergies, or sensitivities.

How should I prepare for my cleaning appointment?

To help us clean efficiently, we recommend picking up personal items and clearing surfaces where possible. We’ll take care of the rest.

Do you offer gift certificates?

Yes. Gift certificates are available and make a thoughtful gift for housewarmings, busy families, or special occasions. Contact us to learn more.